Terms of Use

1. Who we are

These Terms of Use ("Terms") are a binding agreement between you and Food Finder LLC, a Florida limited liability company ("Food Finder," "we," "us," or "our"). By creating an account, accessing, or using the platform, you agree to these Terms and to our Privacy Policy, Cookie Policy, Community Guidelines, and the role-specific disclosures presented at sign-up.

2. The platform — what it is and is not

Food Finder is a subscription-based platform whose only function is to help members ("Sharers") who have surplus food connect with members ("Finders") who can use it. We provide the technology that makes the introduction; everything else — the food itself, the conversation, the pickup, and the consumption — happens entirely between members, independently of Food Finder. Food Finder does not buy, sell, prepare, handle, inspect, verify, store, transport, deliver, or distribute any food, and does not facilitate any payment or transaction between members.

Food is free. Always. All food shared through Food Finder must be given free of charge. No payments of any kind are allowed between members — on the platform or off the platform — whether mandatory or optional. This includes (but is not limited to) tips, gratuities, "thank-you" payments, donations, suggested contributions, reimbursements, gift cards, cash, digital transfers (Venmo, Zelle, Cash App, PayPal, crypto, etc.), goods-in-kind, services-in-kind, or any other form of consideration in connection with shared food. Membership fees are paid to Food Finder solely for access to the platform and have nothing to do with the value, price, or exchange of any food.

Food Finder is NOT:

• a food provider, restaurant, food retailer, food handler, food preparer, or food packager;
• a marketplace, broker, agent, or intermediary in any food exchange;
• a delivery, courier, or logistics service;
• a food bank, charity, health authority, or food safety inspector;
• a party to any agreement, communication, exchange, or interaction between members;
• a guarantor or warrantor of the safety, quality, freshness, accuracy, legality, labeling, allergen status, or fitness of any food.

No guarantees. Food Finder makes no representations or warranties — express or implied — about the safety, quality, condition, source, allergens, ingredients, compliance with law, or any other characteristic of food shared by members, or about the identity, conduct, character, or qualifications of any member.

Members assume all risk. Each member is solely responsible for their own decisions and actions on the platform, and assumes all risk of loss, illness, injury, or damage arising out of those decisions and actions.

Independent status. Sharers and Finders are independent individuals. They are not employees, agents, contractors, partners, joint venturers, or representatives of Food Finder, and have no authority to act on Food Finder's behalf.

3. Eligibility

You must be at least 13 years old to use Food Finder. If you are under 18, you may only use the platform with the verifiable consent and supervision of a parent or legal guardian, who accepts these Terms on your behalf and is jointly responsible for your activity. You must not be barred from using the platform under applicable law.

4. Accounts and verification

You agree to provide accurate information, keep your account secure, and be responsible for all activity under your account. We may suspend or terminate accounts at any time, with or without notice, including for suspected fraud, abuse, safety risk, or violation of these Terms.

5. Membership fees

Access to certain features (Sharer, Finder, or All-access) requires a paid membership. Membership fees are paid to Food Finder for access to the platform only — they are not payment for any food, and Food Finder neither sells food nor takes any commission, markup, or share of any member-to-member exchange. Prices are shown on the Pricing page. Payments are processed by our third-party payment processor (Stripe). By subscribing you authorize recurring charges until you cancel. Memberships renew automatically and you may cancel at any time, effective at the end of the current billing period. Except where required by law, fees are non-refundable.

6. Food safety — USE AT YOUR OWN RISK

Food shared through the platform is not inspected, tested, regulated, handled, stored, transported, or endorsed by Food Finder. We make no representations or warranties of any kind regarding the safety, freshness, allergens, ingredients, preparation, storage, temperature, source, expiration, legality, or fitness for consumption of any food.

• Sharers are independent providers and are solely responsible for accurate descriptions, allergen disclosure, safe handling, lawful sourcing, any required licensing or permits, and full compliance with all applicable food, health, cottage food, and donation laws.
• Finders are solely responsible for evaluating, accepting, transporting, storing, and consuming food at their own discretion and risk.
• Never accept food you are unsure about. When in doubt, throw it out.

7. Conduct and prohibited activity

You agree not to:

• list food you know or suspect to be spoiled, contaminated, recalled, or unsafe;
• misrepresent food, ingredients, allergens, source, or preparation;
• sell food, or request, offer, accept, or solicit any payment, tip, gratuity, donation, suggested contribution, reimbursement, gift card, cash, digital transfer, goods, services, or other consideration between members — on the platform or off the platform, mandatory or optional. Food on Food Finder is always free;
• list alcohol, cannabis, controlled substances, raw milk, or any item prohibited by law;
• harass, threaten, dox, defraud, or discriminate against any member;
• use the platform for commercial resale or any commercial purpose without our written permission;
• scrape, reverse engineer, or interfere with the platform;
• impersonate any person or misrepresent your affiliation.

See our Community Guidelines for more.

8. User content

You retain ownership of content you post (listings, photos, messages). You grant Food Finder a worldwide, non-exclusive, royalty-free license to host, display, reproduce, and distribute that content for the purpose of operating and promoting the platform. You represent that you have all rights necessary to grant this license.

9. DISCLAIMERS — NO WARRANTIES

THE PLATFORM AND ALL CONTENT, LISTINGS, AND USER INTERACTIONS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, FOOD FINDER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY FOOD WILL BE SAFE, ACCURATELY DESCRIBED, OR SUITABLE FOR YOU.

10. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FOOD FINDER, ITS OFFICERS, MEMBERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, HEALTH, OR PROPERTY, ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM OR ANY FOOD OBTAINED THROUGH IT, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING FROM OR RELATING TO THE PLATFORM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) USD $100.

11. Assumption of risk and release

You knowingly and voluntarily assume all risks associated with using the platform and with sharing, accepting, transporting, preparing, storing, and consuming food obtained through the platform, including risks of foodborne illness, allergic reaction, injury, property damage, theft, fraud, or harm caused by other users. You release and forever discharge Food Finder from any and all claims, demands, and causes of action arising from those activities.

12. Indemnification

You agree to defend, indemnify, and hold harmless Food Finder and its officers, members, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the platform, your content, your interactions with other users, your food, or your violation of these Terms or any law.

13. Governing law, venue, and jurisdiction

Governing law. These Terms, and any dispute, claim, or controversy (whether in contract, tort, statute, or otherwise) arising out of or relating to these Terms, the platform, your membership, or any interaction with Food Finder or with another member through the platform, are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Exclusive venue. Subject only to the binding arbitration agreement in Section 14, you and Food Finder agree that the exclusive venue for any action, suit, or proceeding arising out of or relating to these Terms or the platform shall be the state courts located in Miami-Dade County, Florida, or the United States District Court for the Southern District of Florida, and no other forum.

Personal jurisdiction. You irrevocably consent and submit to the personal jurisdiction of those courts for any such action, waive any objection based on lack of personal jurisdiction, improper venue, or forum non conveniens, and agree not to commence any such action in any other court.

Jury trial waiver. To the maximum extent permitted by law, you and Food Finder each waive any right to a trial by jury in any action or proceeding arising out of or relating to these Terms or the platform.

Time limitation. Any claim arising out of or relating to these Terms or the platform must be filed within one (1) year after the claim arose; otherwise it is permanently barred.

14. Binding arbitration and class-action waiver

Please read this section carefully — it affects your legal rights. You and Food Finder agree that any dispute, claim, or controversy arising out of or relating to these Terms or the platform will be resolved exclusively by final and binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will take place in the county of Food Finder's principal Florida office, or by video where permitted. Judgment on the award may be entered in any court of competent jurisdiction.

Class-action waiver. You and Food Finder agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative action. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

Opt-out. You may opt out of this arbitration agreement by emailing legal@foodfinder.com within 30 days of first accepting these Terms, with your name, account email, and a clear statement that you wish to opt out.

15. Termination

We may suspend or terminate your access at any time, for any reason, including suspected violation of these Terms. Sections that by their nature should survive termination will survive (including disclaimers, limitation of liability, indemnification, and arbitration).

16. Changes

We may update these Terms. Material changes will be communicated by posting the updated Terms with a new "Last updated" date and, where appropriate, in-app notice. Your continued use after the effective date constitutes acceptance.

17. Contact

Food Finder LLC — legal@foodfinder.com.